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New figures just came out showing that the Department for Work and Pensions really dropped the ball last year by underpaying state pensioners a whopping £450 million. The DWP, bless their hearts, decided to release a report that spilled the tea on these mind-blowing numbers.

The report revealed that the main reason for the underpayments was due to errors in National Insurance records, especially those sneaky missing Home Responsibilities Protection (HRP) credits. HRP was supposed to keep pensions safe for folks with caring duties from 1978 to 2010, but turns out, a bunch of those years just vanished into thin air. Oops!

Other reasons for the underpayments included forgetting about additional pension bits and bobs, as well as failing to update records when people got hitched or unhitched. This resulted in some pensioners missing out on their rightful inherited entitlements or automatic cash boosts based on their spouse’s NI contributions. On the flip side, the DWP also fessed up to some major overpayments, with the latest numbers showing a staggering £190 million worth of state pension overpayments. Can you believe it?

Now, let’s dive into the nitty-gritty details of these mind-boggling figures and errors. The report revealed that claimant blunders led to a cheeky £80 million in overpayments, while “official” mistakes took the cake with a jaw-dropping £110 million. Jon Greer, the head honcho of retirement policy at Quilter, chimed in on the state pension system’s complexity, saying, “Gosh, these figures really shine a light on how complicated the state pension system is. Like, seriously, it’s a beast to navigate.” He pointed out that while the overpayment rate is a teeny-tiny 0.1%, it still adds up to a whopping £190 million of taxpayers’ hard-earned cash being thrown around like confetti.

But wait, there’s more! The report also highlighted a sharp rise in official errors, with overpayments due to DWP blunders skyrocketing from £20 million to a jaw-dropping £110 million. Greer noted, “Yikes, that’s quite the jump! It seems like someone over at the DWP needs a refresher course in basic math.” He emphasized that underpayments were still a bigger issue than overpayments, with a jaw-dropping £450 million in state pension payments going AWOL. That’s a lot of dosh not making its way to the people who deserve it.

In the meantime, overpayments for the DWP’s Pension Credit benefit hit an all-time high of 10.3%, costing the taxpayer a hefty £610 million this year. Nearly half of that astronomical figure was due to fraud, which reached an eye-popping £270 million. Greer expressed his concern, saying, “Crikey, Pension Credit is supposed to help out the most financially vulnerable pensioners, but it seems like the system is struggling big time.” He pointed out that a large chunk of overpayments stemmed from folks forgetting to spill the beans about their financial assets or overstaying their welcome overseas. Keeping tabs on eligibility for a means-tested benefit with rules longer than a CVS receipt is no walk in the park, that’s for sure.

To wrap things up, Greer highlighted that nearly £70 million in pension credit went unclaimed, with about £7 out of every £10 being underpaid due to pesky administrative issues. He stressed, “Oh boy, these errors mostly revolve around extra moolah for severe disability, which is a lifeline for those scraping by on a shoestring budget.” These figures hammer home the importance of clear communication from the DWP and HMRC, especially for folks juggling complex entitlements. With benefits as crucial as these in old age, there’s zero room for slip-ups. So, buckle up, folks, because the DWP’s pension rollercoaster ride is far from over!