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The UK Faces Potential Energy Crisis as 600,000 Homes Risk Losing Heat and Power

More than half a million owners of outdated 1980s electricity meters in the UK are being urged to upgrade their systems immediately or risk being left without heating or hot water. The independent regulator Ofgem, in collaboration with trade association Energy UK, has launched a new campaign to address this impending crisis.

Urgent Call to Action

The campaign, which commenced on Monday, aims to prompt owners of radio teleswitch service (RTS) meters to take swift action and secure a meter upgrade from their energy provider before the system’s switch-off later this year. These meters, introduced in the 1980s, rely on longwave radio signals from the BBC’s transmitter to alternate between peak and off-peak tariff rates. However, with the broadcasting equipment for these signals nearing obsolescence, the switch-off date is set for June 30.

Potential Consequences

Failure to upgrade these meters could result in households being left without essential services like heating or hot water post-deactivation. Ofgem has emphasized the critical need for an increased rate of RTS meter upgrades across Great Britain to avoid such disruptions. Customers are advised to schedule their meter installation promptly upon receiving communication from their supplier, with all customers expected to be contacted by the end of 2024.

Cost and Scam Awareness

The replacement of RTS meters will come at no additional cost to customers, as confirmed by Ofgem. Consumers are cautioned to remain vigilant against potential scams and are reminded that legitimate suppliers will not request payment details or any form of payment during the appointment booking process.

Collaborative Efforts

Energy UK’s chief executive, Dhara Vyas, highlighted the close partnership between energy suppliers, consumer groups, and Ofgem in urging RTS meter owners to act promptly. By initiating contact early, customers can minimize disruptions, facilitate a smooth meter replacement process, and continue benefiting from the current RTS system.

As of January 2025, approximately 600,000 RTS meters were still in operation across Britain, according to Ofgem. The campaign has garnered support from fuel poverty charities National Energy Action and Energy Action Scotland, who caution that the switch-off could disproportionately affect vulnerable and isolated communities.

In a statement, Danni Barnes, director of development and partnerships at National Energy Action, expressed concerns about the potential impact on households already grappling with fuel poverty. She noted that the switch-off could escalate costs for those reliant on aging electric heating systems, particularly in areas experiencing severe fuel poverty.

The looming threat of 600,000 homes losing access to essential services underscores the urgency for RTS meter owners to heed the call to action and secure timely upgrades to avoid potential hardships.